Compliance hub
Refund & Cancellation Policy
Draft — pending compliance review
Bracketed items (like [SEBI Registration No.]) are placeholders until finalized with our compliance officer and legal counsel. Nothing on this page should be relied on as final until those brackets are replaced with confirmed details.
Subscriptions haven't opened yet, so this policy is a placeholder to be finalized (with pricing) before checkout goes live.
1. Cancelling a subscription
You'll be able to cancel your subscription at any time from your account. Cancelling stops future billing; [it takes effect at the end of the current billing period / immediately — pending decision] and you keep access until then.
2. Refunds
[Default position: subscription fees are non-refundable once a billing period has started, since research is delivered immediately on subscribing — pending final confirmation with compliance/legal before this is published as binding.]
3. Failed or disputed payments
Payments are processed by Razorpay. If a renewal payment fails, we'll email you and give you a short grace period to update your payment method before access lapses. If you believe you were charged in error, contact us via Grievance Redressal.
4. Courses & the algo trading terminal
One-time purchases (educational content, the algo trading terminal) will have their own refund terms, published alongside those products when they launch.